High-quality, sustainable, reusable packaging, Refillable Cosmetic Packaging: lessons learned from SME experience
We recently visited an inspiring small business: an innovative small business is driving the spread of sustainable living through refillable packaging. This Texas-based shop has partnered with glasscreamjar.com to offer eco-friendly, reusable packaging products to help the community reduce waste. This in-depth discussion reveals the challenges and successes that small businesses encounter as they pursue a green future.

Introduce this cosmetics store who are they?
SkincareShop is the first store in Texas dedicated solely to home products in reusable containers. The founder, Alice, is a passionate woman who loves life and skin care. She founded the store in 2019 and is committed to reducing the use of single-use plastics by providing a sustainable way to buy cosmetics, essential oils, perfumes, shower gel and other daily necessities.

What is their mission?
The store’s mission is simple: make sustainable living easy and convenient. Customers can bring in empty containers to refill a variety of supplies, including cleaning products and personal care products. This model not only reduces waste, but also significantly reduces the environmental burden of packaging. The store also provides door-to-door service: products are delivered to customers in refillable bottles, while empty bottles are recycled and cleaned, forming a complete sustainable recycling system.

Interview Highlights
Overcoming Startup Challenges
As the first store of its kind in Texas, Alice faced tremendous pressure to explore. “We were the first store like this in the state and there were no existing reference cases,” she recalls. “In order to learn and improve, I had to do in-depth research, contact distant suppliers and similar stores, and ask many key questions.” This pioneering spirit helped her develop innovative supply chain management and distribution systems on her own.

Respond to competition with personalized services

Building a community-oriented business

Promote a sustainable, nature-friendly lifestyle
Alice’s sustainable journey started with small changes at home. She advises those who want to live a sustainable life to first understand the items they buy and their impact on the environment. “The first step is to be careful with your consumption and understand the environmental impact of what you buy and throw away, that’s the biggest advice I can give.” Transitioning to a sustainable lifestyle is made easier through stores like Alice’s.

Lessons Learned from Alice’s Premium Bottle Shop
Alice’s original goal was simple: reduce household waste. And that small goal ultimately led to a business that benefits the wider community. Her experience shows that starting with small personal changes can have a huge impact. Alice said frankly: “We just wanted to reduce the waste at home, that’s all. Later we improved many products to make them more sustainable.”
Whether it’s a lack of support from local supply stores or dealing with the challenges posed by a global pandemic. Alice’s story highlights the critical role of adaptability and innovation. “We didn’t have an e-commerce website, so we created a delivery service ourselves, which became the basis of our success,” she emphasizes.
The partnership with glasscreamjar.com also demonstrates the value of working with like-minded suppliers. Alice spoke highly of this collaboration, saying: “It’s really exciting to be able to film our product displays and promote them.”
